Refund policy
At Aviora, customer satisfaction is our priority. We want you to have a smooth shopping experience.
We accept replacement requests only in the following cases:
• Product received damaged
• Wrong product received
• Product has a manufacturing defect
To request a replacement, please contact us within 7 days of receiving your order.
Please provide:
• Order number
• Images/videos of the product
• Details about the issue
Important:
• Product must be unused and in original condition.
• Requests without proper proof may not be accepted.
• We do not accept returns due to change of mind, wrong usage, or personal preference.
Once your request is approved, we will guide you through the replacement process.
For any support or queries, contact us at: